Granted, we charge a few dollars more to maintain a client's domain name than if they went directly through a domain registrar.
But here is one thing that will never happen if your domain is maintained through us: It will not expire!
I cannot tell you how many times clients call us and say "my website is not up and running", only to find out that their domain expired. 99% of the time, this is because the email address they had on file when they registered their domain name is no longer valid. So when notices are being sent to the email address that the domain is coming due for renewal, no one receives those notices.
If you have a domain that you registered, make sure the email address you used to register that domain name is still active and accessible by you.